Robo Fabrica

Create, Launch, Monitor, Improve (repeat)

Robo Fabrica

Create, Launch, Monitor, Improve (repeat)

Robo Fabrica enables users with different levels of technical skills to create and manage scalable chatbots autonomously. Entirely developed by Inceptive for its custom chatbot development services, the platform offers strong guarantees in terms of security and data ownership.

Robo Fabrica is…

secure

Platform developed and hosted in France (data privacy, GDPR compliant)

Robo Fabrica, an intelligent platform

intelligent

Built-in AI technology: proprietary Natural Language Processing (NLP) system

accessible

Chatbot builder with or without code (depending on complexity and connections)

An intuitive chatbot builder

Create

Easily build your conversational scenario by dragging and dropping its components. Customize the appearance of your bot to fit your brand identity.

Launch

Quickly deploy your chatbot on a website, a facebook page, a messaging app or across all these channels at once.

Monitor

Gain a deeper understanding of users’ expectations by tracking the bot’s KPIs. Identify improvement opportunities.

Improve

Expand or revise the conversational scenario, add or remove features or API connections, improve NLP performance through training runs.

(repeat)

Continuously improve the robot through repeated deployment, evaluation and optimization cycles or start to build a new bot from scratch.

An intuitive chatbot builder

Create

Easily build your conversational scenario by dragging and dropping its components. Customize the appearance of your bot to fit your brand identity.

Launch

Quickly deploy your chatbot on a website, a facebook page, a messaging app or across all these channels at once.

Monitor

Gain a deeper understanding of users’ expectations by tracking the bot’s KPIs. Identify improvement opportunities.

Improve

Expand or revise the conversational scenario, add or remove features or API connections, improve NLP performance through training runs.

(repeat)

Continuously improve the robot through repeated deployment, evaluation and optimization cycles or start to build a new bot from scratch.

Key Features

Données

You own all your data. They are solely used and stored for the operation and monitoring of your robot.

Integration

Connect the bot to your tech stack (CRM, ERP, database…) for enhanced capabilities and more personalized conversations.

Multichannel

Deploy your bot on the channels your clients already use (website, third-party applications such as Facebook, etc.).

Données

You own all your data. They are solely used and stored for the operation and monitoring of your robot.

Integration

Connect the bot to your tech stack (CRM, ERP, database…) for enhanced capabilities and more personalized conversations.

Multichannel

Deploy your bot on the channels your clients already use (website, third-party applications such as Facebook, etc.).

Rich content

Enhance conversations with rich and interactive content (hyperlinks, carousels, buttons, images, videos, PDF…).

Live Chat

Automatically transfer conversations to a human agent and handle requests in real time through the built-in Live Chat module.

Customization

Customize the chatbot widget (font, color, shape, avatar…) via the automated design module or through CSS documentation.

INPI chose Inceptive for its first chatbot

Robo Fabrica, chatbot widget

INPI chose Inceptive for its first chatbot

Robo Fabrica, chatbot widget

/features

  • CONFIGURATION

Chatbot to human transfer

Multi-version

Multi-topic

User satisfaction feedback (star rating)

Advanced widget customization

Rich Content (links, images, videos…)

Chatbot to human transfer

Multi-version

Multi-topic

User satisfaction feedback (star rating)

Advanced widget customization

Rich Content (links, images, videos…)

  • KPIs

Chat volume (number of sessions and messages)

Graph Use (heat map)

Detailed statistics for every node

Natural Language Understanding (success/fail rate)

Chat logs (Visual display of all past conversations)

KPI data export (CSV)

  • NATURAL LANGUAGE PROCESSING

2 modes (stochastic or deterministic)

Intent recognition

Entity recognition

Predefined entity extraction (numbers, dates…)

Composite data type creation

Conditional logic

Conversational memory

Auto-suggestions (when unsure of request)

Typos and misspelling tolerance

  • ADMINISTRATION

Multi-user platform (different levels of permission)

Change log (by user, bot, version…)

  • SUPPORT

Comprehensive user guide and support (email & phone)

/features

  • CONFIGURATION

Chatbot to human transfer

Multi-version

Multi-topic

User satisfaction feedback (star rating)

Advanced widget customization

Rich Content (links, images, videos…)

Chatbot to human transfer

Multi-version

Multi-topic

User satisfaction feedback (star rating)

Advanced widget customization

Rich Content (links, images, videos…)

  • CONFIGURATION

Chatbot to human transfer

Multi-version

Multi-topic

User satisfaction feedback (star rating)

Advanced widget customization

Rich Content (links, images, videos…)

Chat volume (number of sessions and messages)

Graph Use (heat map)

Detailed statistics for every node

Natural Language Understanding (success/fail rate)

Chat Logs (Visual display of all past conversations)

KPI data export (CSV)

  • CONFIGURATION

Chatbot to human transfer

Multi-version

Multi-topic

User satisfaction feedback (star rating)

Advanced widget customization

Rich Content (links, images, videos…)

2 modes (stochastic or deterministic)

Intent recognition

Entity recognition

Predefined entity extraction (numbers, dates…)

Composite data type creation

Conditional logic

Conversational memory

Auto-suggestions (when unsure of request)

Typos and misspelling tolerance

  • CONFIGURATION

Chatbot to human transfer

Multi-version

Multi-topic

User satisfaction feedback (star rating)

Advanced widget customization

Rich Content (links, images, videos…)

Multi-user platform (with different levels of permissions)

Change log (by user, bot, version…)

  • CONFIGURATION

Chatbot to human transfer

Multi-version

Multi-topic

User satisfaction feedback (star rating)

Advanced widget customization

Rich Content (links, images, videos…)

Comprehensive user guide and support (email & phone)

  • KPIs

Chat volume (number of sessions and messages)

Graph Use (heat map)

Detailed statistics for every node

Natural Language Understanding (success/fail rate)

Chat logs (Visual display of all past conversations)

KPI data export (CSV)

  • NATURAL LANGUAGE PROCESSING

2 modes (stochastic or deterministic)

Intent recognition

Entity recognition

Predefined entity extraction (numbers, dates…)

Composite data type creation

Conditional logic

Conversational memory

Auto-suggestions (when unsure of request)

Typos and misspelling tolerance

  • ADMINISTRATION

Multi-user platform (different levels of permission)

Change log (by user, bot, version…)

  • SUPPORT

Comprehensive user guide and support (email & phone)

Learn

Training sessions designed around your teams and needs.

Inceptive offers training sessions covering all aspects of chatbot development. From introductory courses on the principles and best practices of bot design, to targeted sessions on the most advanced features of the platform.

get in touch

Custom Chatbots

Tailor-made chatbots built to meet your needs and objectives.

If you do not wish (or have the time) to build your chatbot in-house, Inceptive also provides custom chatbot development services.

learn more

Try Robo Fabrica

To explore Robo Fabrica and evaluate its features and performance.

get in touch